If you are unable to view the Apps Tab or if you receive the error message "You Don't Have Access to Manage Apps" after logging into the Desktop version of Creative Cloud, you will need to modify the ServiceConfig.xml file located in the following directories:
Windows - C:\Program Files (x86)\Common Files\Adobe\OOBE\Configs\ServiceConfig.xml
Mac - /Library/Application Support/Adobe/OOBE/Configs/ServiceConfig.xml
It will require administrator rights on your machine to modify the file
Windows
Step 1: Open file explorer to C:/Program Files (x86)/Common Files/Adobe/OOBE/Configs
Step 2: Move the ServiceConfig.xml file to the Desktop and right-click the ServiceConfig.xml file. Then select open with Notepad
Step 3: Modify the string of text so that the highlighted area says true instead of false
Step 4: Save the file and move it back to the Configs folder
Step 5: Restart your Computer
Mac
Step 1: Using Finder, select Macintosh HD
Step 2: Select the folder named Library
Step 3: Select the Application Support folder
Step 4: Select the Adobe folder
Step 5: Select the OOBE folder
Step 6: Select the Configs folder
Step 7: Move the ServiceConfig.xml file to the Desktop
Step 8: Modify the ServiceConfig.xml file using Text Editor so that the visible element says true and then save changes
<config>
<panel>
<name>AppsPanel</name>
<visible>true</visible>
</panel>
</config>
Step 9: Move the ServiceConfig.xml file back to the Configs folder
Step 10: Restart your machine
